There's no great mystery to being a great Letting Agent Newcastle. It's just knowing how to be a good listener, how to deal with all kinds of people, be fair, help them out and make life in Newcastle that little bit easier. It's about exercising common sense, fixing things that go wrong, keeping promises and keeping people happy. Like we said no great mystery. But you have to know what you're doing and love doing it. And that's what Portland Residential is really all about.